Returns & Exchanges

We want you to feel confident and empowered in your Demi Lovato fashion pieces. If you are not completely satisfied with your purchase, we accept returns and exchanges on unworn items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging with all tags attached, ensuring the merchandise is in its original, unworn condition.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Processing and Refund

  Once our warehouse receives and inspects your return, please allow 5-7 business days for your refund to be processed back to your original payment method.